Staff
August 20, 2026
Mobile sports wagering accounted for 228 of the 481 gaming-related complaints received by the New York State Inspector General's Office in 2025, according to an annual oversight report released Thursday.
The report says the office opened nine full investigations involving allegations of fraud, corruption, abuse or other misconduct with potential systemic or financial effects during the year.
Inspector General Lucy Lang said the figures reflect the growing role of digital betting platforms and the increasing volume of consumer disputes connected to mobile wagering.
The office also conducted 15 in-person and four virtual training sessions for more than 400 state Gaming Commission employees. The training was part of broader efforts to identify risks and prevent misconduct as mobile wagering, casino development and emerging gaming technologies expand in New York.
Since 2021, the Inspector General's Office has been responsible for receiving and investigating allegations involving the Gaming Commission and businesses it regulates, including claims of corruption, fraud, criminal activity, conflicts of interest and abuse.
The full 2025 Annual Report on Gaming Commission Oversight is available through the New York State Inspector General's website.
